Frequent Questions

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frequent questions

We know that you may have questions about vacationing in Los Cabos, Mexico, which is why we have put together a list of our most frequently asked questions. We want to provide you with highly personalized service, unique experiences, and inside knowledge about the Los Cabos region. If you don’t find the answers to your questions here, reach out to us, we are here to help.

Are the beaches swimmable?
Yes, many beaches in the Los Cabos area are safe for swimming. Some of the most popular beaches are Chileno Bay, Palmilla, Medano, and Santa Maria.
Is Los Cabos a safe destination?
One of the most visited destinations in Mexico (over 3 million visitors in the past year), Los Cabos is one of the most luxurious and safest cities in Mexico. In fact, Los Cabos was the world’s first “Health Secure Destination.” The VERIFIED destination, certified by Forbes Travel Guide, is often lauded as the safest destination in Mexico, ahead of other popular vacation spots like Cancun and Puerto Vallarta. But like any tourist destination, there is the occasional petty crime. Exercise common sense when out and about, especially at night, and stay in well-populated tourist areas to ensure safety. Most of our villas are located in private, gated communities with 24-hour surveillance and personal security staff.
What methods of payment do you accept?
We accept wire transfer, direct deposit into any Wells Fargo branch location, or credit card (a 3.75% transaction fee applies).
Do you charge a booking fee?
We pride ourselves in offering our guests the best experience Cabo offers, with no mark-up. That goes for our villa rentals, as well as our entire suite of concierge and in-villa services. Our villa rental guests receive prices at or lower than public prices on all activities and tours.
Do you offer travel insurance?
We partner with Rental Guardian, which provides a variety of insurance plans to meet your travel needs. You can book with confidence, knowing that your trip investment is protected.
What are the check-in and check-out times for the villas?
The standard check-in time is 3 pm, and check-out time is 11 a.m.
Do you provide COVID testing?
We partner with Dr. Jovan Luna Carballo, Epidemiologist-Master in Public Health and General Manager of Cabo Medical Services, to offer safe, reliable, and easy COVID testing to our guests in the comfort and privacy of their villa.
What is the minimum age to rent a villa?
The minimum age to rent a villa with us is 25.
What is the weather like in Cabo?
Los Cabos experiences approximately 300-350 days of sun per year. Average temperatures are 70-80 degrees Fahrenheit in the winter months, 75-90 degrees in the spring, 85-100 degrees in the summer, and 75-90 degrees in the fall. Hurricane season is typically considered from August through mid-October.

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